Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us
Phone: +47 53648050
of your decision to withdraw from this contract by an unequivocal statement (e.g. letter sent by post, fax or e-mail). You may use the attached model withdraw form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as result of such reimbursement.
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
Please note that while the Products remain in your possession you are responsible for keeping them safe, secure and in good condition.
In case of returns for change of mind (right of withdrawal), you will be fully reimbursed apart from shipping costs for express delivery, if you had chosen this shipping method
We may withhold the repayment until we have received the goods or until you have submitted documentation that the goods have been returned, as may be appropriate.
LEGAL GUARANTEE FOR FAULTY GOODS
In addition to the above, we recognise the statutory 2-year (or the longer period that may be set forth by your local law) guarantee for product faults. A product is "faulty" if received damaged or where a manufacturing or material fault occurs within 2 years (or the longer period that may be set forth by your local law) from the purchase. Please note that Products damaged due to wear and tear are not considered faulty.
If you had purchased more than one product and returned just one or some of them, we will reimburse you the pro-rata share of the total shipping costs you may have paid. For example, if you had purchased 3 items and returned 2 of them, we will reimburse you 2/3 of the total shipping costs you’ve paid.
Exclusion and/or premature expiration of the right to cancel
The right to cancel does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exclusive residence and address of delivery are located outside of the European Union.
You shall send back the goods
Jerven AB, EU-TERMINALEN Prästängsvägen 36, 452 33 Strömstad, +47 53648050, email@example.com, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
We will bear the cost of returning the goods. OR. You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you want to withdraw the contract, please complete the form and return it to us.)
452 33 Strömstad
I/We* hereby give notice that I/We* withdraw from my/our* contract of sale of the following goods/provision of the following service*:
Ordered on/received on*___________________________________
Name of consumer(s) ___________________________________
Address of consumer(s) ___________________________________
Signature of consumer(s) Date
(Only if this form is notified in writing)
* Delete as appropriate